Terms of Use

These Terms of Use ("Terms") apply to every person who accesses or uses the website located at imbranom.com (the "Site"), operated by Vernora Boutique Hotel (Pty) Ltd, a Proprietary Limited registered in South Africa under registration number 7112156821, trading as Vernora ("Vernora", "the Company", "us", "we" or "our"), and to any person who submits an enquiry through the Site's contact form, subscribes to the Site's email list, or otherwise interacts with the Site. These Terms take effect from 2026 and remain in force, as amended from time to time in accordance with clause 12, for as long as the Site remains available to the public.

1. Acceptance of These Terms

1.1 By accessing, browsing or otherwise using the Site, a user acknowledges that they have read, understood and agree to be bound by these Terms in their entirety. A user who does not agree to these Terms must discontinue use of the Site immediately.

1.2 Where a user submits information through the contact form or the email subscription facility described in clause 4, that submission constitutes further and specific acceptance of these Terms and of the Site's Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

2. Identity and Nature of the Business

2.1 Vernora is a boutique hotel business. The Site is published to provide information about Vernora's accommodation, hospitality and related guest services, to enable prospective and existing guests to make general enquiries, and to allow interested persons to subscribe to receive email communications from Vernora.

2.2 The Site does not, at present, process bookings, payments or reservations directly through an online booking engine. Where the Company introduces such functionality in the future, separate and additional terms applicable to that functionality will be published and will prevail over these Terms to the extent of any inconsistency.

2.3 The Company's registered details are set out below for the purposes of transparency and consumer protection, in accordance with general principles of South African consumer and electronic communications law:

3. Permitted Use of the Site

3.1 A user may access and browse the Site for lawful, personal, non-commercial purposes connected with obtaining information about Vernora's services or making a genuine enquiry.

3.2 A user must not, whether by automated means or otherwise: (a) scrape, harvest or systematically extract content, images or data from the Site for commercial redistribution; (b) attempt to gain unauthorised access to any part of the Site, its underlying systems, or any account or database connected to it; (c) introduce any virus, worm, malicious code or other material that is technologically harmful; (d) impersonate any person or entity, or misrepresent an affiliation with the Company, when submitting the contact form or subscribing to the mailing list; or (e) use the Site in any manner that breaches any applicable law of the Republic of South Africa, including the Electronic Communications and Transactions Act 25 of 2002 and the Protection of Personal Information Act 4 of 2013 ("POPIA").

3.3 The Company reserves the right, at its sole discretion and without liability, to restrict, suspend or terminate a user's access to the Site where it reasonably believes this clause has been breached.

4. The Contact Form and Email Subscription

4.1 The Site provides a contact form through which a user may submit their name, email address, telephone number and the content of a written enquiry directed to Vernora. Submission of the contact form is entirely voluntary and is used by the Company solely to respond to the enquiry raised, in accordance with the Privacy Policy.

4.2 The Site also provides a facility through which a user may voluntarily subscribe to receive email communications from Vernora, including updates concerning the boutique hotel, its offerings and related promotional content. A subscriber may withdraw consent to receive such communications at any time by using the unsubscribe mechanism contained in each email or by contacting the Company at [email protected].

4.3 A user warrants that all information submitted through the contact form or the subscription facility is true, accurate and provided with the knowledge and, where applicable, consent of the data subject concerned. The Company accepts no responsibility for the consequences of information submitted by a user that is false, incomplete or submitted without proper authority.

4.4 The Company will exercise reasonable care in responding to enquiries submitted through the contact form but does not warrant any particular response time, and the submission of an enquiry does not, of itself, create any contractual relationship, reservation or binding commitment between the user and the Company.

5. Intellectual Property

5.1 All content appearing on the Site, including but not limited to text, photographs, graphics, logos, the Vernora name and mark, layout and underlying source code, is the property of the Company or its licensors and is protected under the Copyright Act 98 of 1978, the Trade Marks Act 194 of 1993 and other applicable intellectual property legislation of the Republic of South Africa.

5.2 No part of the Site may be reproduced, distributed, publicly displayed, adapted or otherwise exploited for any commercial purpose without the Company's prior written consent. A user may print or download extracts of the Site for personal, non-commercial reference only, provided that no proprietary notice is removed or altered.

6. Accuracy of Content

6.1 The Company takes reasonable steps to ensure that the descriptions of its services, facilities and general information published on the Site are accurate as at the date of publication. The Company does not, however, warrant that all content on the Site is complete, current or free of error at all times, and content may be amended without prior notice.

6.2 Any images, descriptions or indicative pricing displayed on the Site are provided for general guidance only and do not constitute a binding offer capable of acceptance. Specific arrangements for accommodation or services are to be confirmed directly with the Company.

7. Disclaimer of Warranties

7.1 The Site is provided on an "as is" and "as available" basis. To the maximum extent permitted by South African law, the Company excludes all warranties, express or implied, as to the availability, accuracy, reliability or fitness for purpose of the Site and its content.

7.2 The Company does not warrant that the Site will be uninterrupted, secure or free from viruses or other harmful components, and a user accesses the Site at their own risk.

8. Limitation of Liability

8.1 To the fullest extent permitted by applicable law, the Company, its directors, employees and agents shall not be liable for any direct, indirect, incidental, special or consequential loss or damage arising out of or in connection with a user's access to or use of, or inability to access or use, the Site, including any loss arising from reliance on any content published on the Site.

8.2 Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under the Consumer Protection Act 68 of 2008 or any other applicable law of the Republic of South Africa.

9. Third-Party Links

9.1 The Site may contain links to third-party websites, including social media platforms and mapping services, for the user's convenience. The Company does not control and is not responsible for the content, privacy practices or availability of any linked third-party website, and inclusion of a link does not imply endorsement.

10. Indemnity

10.1 A user agrees to indemnify and hold harmless the Company, its directors, employees and agents against any claim, loss, liability or expense (including reasonable legal costs) arising from that user's breach of these Terms or misuse of the Site.

11. Governing Law and Jurisdiction

11.1 These Terms are governed by and construed in accordance with the laws of the Republic of South Africa.

11.2 The parties submit to the non-exclusive jurisdiction of the courts of the Republic of South Africa in respect of any dispute arising out of or in connection with these Terms or the use of the Site.

12. Amendment of These Terms

12.1 The Company may amend these Terms from time to time to reflect changes in its services, applicable law or operational requirements. The amended Terms will be published on the Site with an updated effective date, and continued use of the Site following publication constitutes acceptance of the amended Terms.

13. Severability

13.1 If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

14. Contact

14.1 Enquiries regarding these Terms, or any aspect of the Site's operation, should be directed to Vernora Boutique Hotel (Pty) Ltd, trading as Vernora, at 214 Lois Avenue, 0181 Pretoria, South Africa, by email to [email protected], or by telephone on +27 12 393 3465.